How to Reset Peloton Bike: Restart, Factory and Recovery

Quick answer: How to reset Peloton bike depends on how stuck it is. A simple restart is holding the power button on top and choosing Shutdown. A factory reset lives in Settings, under Device Settings, then System, then Factory Data Reset. If the screen won’t boot, recovery mode uses the volume and power buttons. Peloton says a factory reset does not erase your workout history.

There are three levels here, and they aren’t equal. One takes a minute and changes nothing. The last wipes the touchscreen back to how it left the factory.

I’d always start light. Climb only when the problem survives.

Which Reset Do You Need?

A quick decision tree:

• Frozen class, laggy screen or a one-off glitch? Restart.
• Same bug after several restarts, or an update that won’t install? Factory reset from Settings.
• Stuck on a logo, or Settings won’t open? Recovery mode.
• No power whatsoever? None of these help. Check the adapter and cable, then call Peloton.

Level 1: Restart the Touchscreen

1. Press and hold the power button on top of the screen.
2. Choose Shutdown when the menu appears.
3. Give it a few seconds to power down fully.
4. Press the button again to boot.

That’s all. In practice, this clears most frozen screens and stalled class loads, and nothing gets erased.

Level 2: How to Factory Reset Peloton Bike From Settings

This is the method Peloton documents for its bike tablet:

1. Tap the time in the top-right corner and choose Settings.
2. Select Device Settings, then System.
3. Pick Factory Data Reset, then Reset Tablet.
4. Confirm with Erase Everything.
5. Once it finishes, reconnect to your network and download the latest software.
6. Sign in again with your username and password.

Here’s the part that worries people most. Peloton’s status updates state plainly that a factory reset will not erase workout history. Your rides are stored on your account, not on the tablet.

What disappears is local setup. When you finish, expect to retype the Wi-Fi password, log in and redo any display or sound preferences you’d tweaked.

Level 3: Peloton Recovery Mode (Screen Won’t Boot)

Can’t reach Settings? Recovery mode performs the same wipe from a boot menu. Peloton posted these steps on its status page during 2023 software-update incidents, and menus may shift with newer software. If what you see doesn’t match, my advice is to stop and contact support rather than improvise.

Original Peloton Bike

1. Hold the power button on top and choose Shutdown.
2. Press and hold volume up plus power until the screen lights up. That’s recovery mode.
3. Use the volume keys to highlight Wipe All User Data / Factory Reset, then press power.
4. Confirm with Yes, Delete All User Data.
5. When the wipe ends, choose Reboot System Now.
6. Log in.

Peloton Bike+

1. Hold power and choose Shut Down.
2. Press and hold volume up plus power. The logo shows after a few seconds.
3. A Select Boot Mode menu lists Recovery Mode, Fastboot Mode and Normal Boot. Volume up moves; volume down selects. Choose Recovery.
4. On the No command screen, hold power, tap volume up once, then let go of power. The advanced menu opens.
5. Highlight Wipe All User Data / Factory Reset and press power.
6. Confirm, pick Reboot System Now, and sign in.

Missed the combo? Shut down and try again. I think timing matters far more than pressing hard.

How to Reset Peloton Bike When Updates Keep Failing

A stalled update is the classic reason people land here. When I went through Peloton’s incident notes from 2023, the pattern was consistent: members reported that wiping the tablet cleared updates that refused to install.

Peloton also suggested a wireless hotspot if home internet kept failing. If your bike can’t get online at all, sort that first with our guide to a Peloton not connecting to WiFi.

What a Reset Won’t Fix

Software is all it touches. It can’t cure:

• a bike with zero power,
• grinding, clicking or knocking near the flywheel,
• resistance that still feels wrong (that usually needs calibration or service),
• a cracked or flickering display.

When to Contact Peloton Support

My take? Two failed wipes is your cue to stop. Contact Peloton Member Support and tell them which methods you tried, in order, because it skips a round of repeat questions.

Do the same if recovery mode won’t open, or the tablet loops back to the logo afterward. Those point to hardware or firmware faults that need their diagnostics, and honestly, more button-mashing won’t help.

Browse more fixes in our cardio machines section.

Frequently Asked Questions

Does a factory reset delete my Peloton workout history?

No. Peloton’s status updates say a factory reset will not erase workout history. It only restores the device, and you log back in afterward.

How do I factory reset Peloton if the screen is frozen?

Hold power and choose Shutdown, then enter recovery mode: hold volume up and power together, and select Wipe All User Data / Factory Reset with the volume and power keys.

How long does a Peloton factory reset take?

Peloton doesn’t publish a time. Allow for the wipe plus a software download, which depends on your connection. Don’t unplug the bike midway.

Is restarting the same as resetting a Peloton?

No. A restart turns the screen off and on and erases nothing. A factory reset clears local settings and saved Wi-Fi, so you set things up again.

Last updated: November 10, 2026. Sources: Peloton bike factory reset instructions, Peloton status: software update incident (May 2023) and Peloton status: software update incident (August 2023).